MTN is disseminating this program all over the country in regions of Kampala Central, Greater Central, East, North, South West, and West. In case of any queries on SIM swap therefore, MTN customers are referred to any of the following MTN touch points nearest to them by region, to enable them reconnect to MTN. The process is simple:

Walk in to any of the Touch Points indicated in the table below Complete a SIM swap Verification Form Provide a copy of your valid I.D Pay a fee of 1,500/= only Reconnect and enjoy the MTN services.

Remember that you can as well have a swap if you wish to switch your card to 4G. Also Read: MTN Uganda is bringing Supa Deals on Phones at their Forest Mall Service Centre. Get a Phone for as low as 13,000 Ugshs. Find in the table below the new locations, by region, where customers can walk in today and have their MTN SIM card replaced swiftly with no hustle at all! So, when you need to make a SIM Swap, you don’t have to look on stranded.